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Melissa

Patient Care Coordinator · Mid-County Physical Therapy Hoadly Road Team

Photo coming soon for Melissa, Patient Care Coordinator

Melissa

  • Patient Care Coordinator

I grew up in Alexandria, Virginia and recently graduated from high school. I have experience working with children with autism through volunteering, where I developed strong communication, patience, responsibility, and teamwork skills. I enjoy helping others, working with people, and creating a positive and welcoming environment. I am also bilingual in English and Spanish.

What do you do for the company?

I provide friendly and professional customer service, help patients feel welcomed, and assist with communication and organization. I am bilingual in English and Spanish, and my experience working with children with autism has helped me develop patience, understanding, and strong communication skills.

Something patients have to deal with that you want to fix?

I want to help make patients feel more comfortable and welcomed. I know that visiting a healthcare office can sometimes be stressful, so I would like to make the experience easier by being friendly, patient, and helpful.

Experience

I have experience working with children with autism through volunteering for about a year. This experience taught me how to be patient, understanding, responsible, and attentive to individual needs.

Core Values

My core values are kindness, respect, responsibility, honesty, and hard work. I believe in treating everyone with patience and understanding, always giving my best effort, and continuing to learn and grow. I also value helping others and creating a positive environment for the people around me.

Favorite Quote

“Everything happens for a reason, and everything you go through makes you stronger.”

Reading/Watching/Listening To

Vampire Diaries (TV Series), Grey’s Anatomy (TV Series), Wonder (Book)

What do you like about working here?

I enjoy being part of a team that helps people. I like creating a welcoming environment for patients, helping them feel comfortable, and making sure they have a positive experience from the moment they arrive.

Outside of work

When I’m not working, I enjoy spending time with my family and friends, going to the gym, shopping, and working toward my personal and career goals.

Book Your Visit

Ready when you are.

Request a time and a real person calls you back, usually within two business hours. No phone tree. No ‘someone will reach out.’ Just a plan.

  • (703) 763-3922 Prefer to talk now? Call us.
  • Same-week appointments available

4.9 · 476 Google reviews

Typical response: under 2 business hours

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